Booking policies

Reservation Policy

•        Rates based on double occupancy (2 pers) per room, per night in US dollars

•        Rates subject to 19% tax (16% VAT and 3% lodging tax)

•        Additional person in room, US$ 25 plus taxes per person per night (maximum 2)

•        Minimum stays: during the Christmas and New Year periods, a minimum stay of 7 nights is required. For Easter and Holy week, a minimum stay of 3 nights is required.

•        VISA, MCARD and AMERICAN EXPRESS credit cards are accepted at the Hotel.

Deposits and Payments

Winter and Fall - Jan 6 to Dec 20, 2019 including Easter and Holy Week

·         A deposit of 50% of the total cost of stay, including taxes, is required to guarantee your reservation. The remaining 50% of the stay will be charged upon arrival, at check-in.

·         Stays of 1 night, the total prepayment plus taxes is required at booking.

Summer – May 1 – Oct 31, 2019

·         A deposit of 50% of the total cost of stay, including taxes, is required to guarantee your reservation. The remaining 50% of the stay will be charged upon arrival, at check-in.

·         Stays of 1 night, the total prepayment plus taxes is required at booking.

CHRISTMAS AND NEW YEAR - Dec 21, 2019 to January 5, 2020

·         A deposit of 50% of the total cost of the room, including taxes, is required to guarantee your reservation at time of booking. The remaining 50% of the stay must be received 121 days prior to arrival.

·         Reservations made 120 days prior or less require full prepayment, including taxes.

 

Cancellations

Winter and Fall - Jan 6 to Apr 30 and Nov1 to Dec 20, 2019

·         Cancellation of reservation up to 15 days prior to arrival, the deposit will be refunded less a US$100 administrative fee. Cancellation received 14 days or less prior to date of arrival will be subject to penalty of the 50% deposit received.

 

Summer – May 1 – Oct 31, 2019

·         Cancellation of reservation up to 8 days prior to arrival, the deposit will be refunded less a US$100 administrative fee. Cancellation received 7 days or less prior to date of arrival will be subject to penalty of the 50% deposit received.

 

CHRISTMAS AND NEW YEAR - Dec 21, 2019 to January 5, 2020

·         121 days prior to arrival reservation may be cancelled and deposit is refundable less an administrative charge of US$100 plus taxes.

·         120 days prior or less, the reservation is not refundable, and a 100% penalty applies.

 

Changes

·         Any modification is subject to availability. In case there is a difference in the rate, it must be covered by the client.

·         Under no circumstance should a new rate be lower will the hotel reimburse or apply credits. The cancellation policy applies according to the initial date of purchase.

 

No show and early departures

•        In case of no show the deposit will be applied without option of refund for the period covered and the room will be released at the corresponding check out time.

•        Any early departure does not generate any refund or liability for the hotel.

 

Additional persons

·         Additional person or children 12 years and older applies an additional cost of US$25 plus taxes per person per night, sharing existing beds. This depends if the room category allows additional persons.

·         Children up to 11 years old are without cost when sharing existing beds.

·         Maximum occupancy per room where permitted: 3 adults or 2 adults and 2 children.

 

Check in      3:00 pm

Check out   12:00 pm

Booking Engine Easy-Rez
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