Booking policies

WELCOME TO CINCO RODAVENTO!

Our rates are in Mexican Pesos (MXN), taxes included.

For your convenience, we accept Visa, Mastercard & American Express cards.

One child under 4 is complimentary while sleeping in parents room. From 5 to 11 years old there is a charge of $500 MXN per night per child to pay at the hotel.

Children with 12 years old are considering as an extra adult.

Check in time is 4 pm  You are welcome to enjoy the property while you wait for your room to be ready. Check out is at 12 hrs. Upon availability you can request late check out with our concierge, and keep enjoying your stay.

Your reservation is being processed and a 50% of total amount will be charged to your card in order to confirm your reservation. For one night reservations the full amount will be charged to your credit card.  

Cancellations:

Due to limited capacity and high demand, our rates are non reimbursable in case of cancellation. Date changes may be allowed when requested ate least 15 days beofre arrival date.

In case our guest doesn´t arrive in the expected date, it is considered No- Show and 100% of contracted package will be charged as penalty.

Every modification or cancelation of a booking must be done directly through the booking engine, subject to cancelation policies.

 

Booking Engine Easy-Rez
Cinco Rodavento