NOTICE OF PRIVACY

CLIMBE S. DE R.L. DE C.V., better known as HOTEL DELFINA MERIDA, with address at Av. Paseo de Montejo extension (56-B street) No481 x 17-A, Fracc neighborhood. Montejo, city Mérida, municipality or delegation Mérida, c.p. 97127, in the entity of Yucatan, country Mexico, and internet portal www.delfinaboutiquehotel.com, is responsible for the use and protection of your personal data, and in this regard we inform you of the following:

For what purposes will we use your personal data?

The personal data we collect from you, we will use for the following purposes that are necessary for the service you request:
• Have a registry of the people staying for security reasons according to official regulations in the matter
• Issuance of Digital Tax Vouchers over the Internet (CFDI).
• Credit and collection management.
• Registration of suppliers for payments.
• Generate, confirm and manage reservations.

Additionally, we will use your personal information for the following secondary purposes that are not necessary for the requested service, but that allow us and facilitate us to provide you with better service:
• Sending a satisfaction survey after your stay.
• Process quotes.

In case you do not want your personal data to be used for these secondary purposes, indicate it below:

I do not consent to my personal data being used for the following purposes:

[  ] Sending satisfaction survey after your stay.
[  ] Process quotes.

The refusal to use your personal data for these purposes may not be a reason for us to deny you the services and products that you request or contract with us.
 
What personal data will we use for these purposes?
 
To carry out the purposes described in this privacy notice, we will use the following personal data:
• Identification data
• Contact information

How can you access, rectify or cancel your personal data, or oppose its use?
 
You have the right to know what personal data we have about you, what we use them for and the conditions of use we give them (Access). It is also your right to request the correction of your personal information if it is outdated, inaccurate or incomplete (Rectification); that we remove it from our records or databases when it considers that it is not being used properly (Cancellation); as well as oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.

For the exercise of any of the ARCO rights, you must submit the respective application through the following means:

Sending an email to the email info@hoteldelfina.com.mx

To know the procedure and requirements for the exercise of ARCO rights, we offer you the following means:

Telephone number 9996889538 in the city of Mérida, Yucatán.

The contact details of the person or department of personal data, which is in charge of processing ARCO rights requests, are as follows:

a) Name of the person or department of personal data: Gerardo Antonio Agüero Enriquez
b) Address: Avenida Av. Paseo de Montejo extension No. 481, Fracc neighborhood. Montejo., City Mérida, municipality or delegation Mérida, c.p. 97127, in the entity of Yucatan, country Mexico
c) Email: g.aguero@hoteldelfina.com.mx
d) Telephone number: 9996889538

You can revoke your consent for the use of your personal data

You can revoke the consent that, in your case, you have granted us for the treatment of your personal data. However, it is important that you keep in mind that not in all cases we will be able to attend your request or terminate the use immediately, since it is possible that for some legal obligation we require to continue treating your personal data. Likewise, you should consider that for certain purposes, the revocation of your consent will imply that we cannot continue to provide the service you requested, or the conclusion of your relationship with us.

To revoke your consent you must submit your request through the following means:

via email to the address info@hoteldelfina.com.mx

To know the procedure and requirements for the revocation of consent, we offer you the following means:

by telephone to the number 9996889538 of the city of Mérida, Yucatán.

How can you limit the use or disclosure of your personal information?
 
In order for you to limit the use and disclosure of your personal information, we offer the following means:

by email to the account info@hoteldelfina.com.mx

The use of tracking technologies on our internet portal

We inform you that in our website we use cookies, web beacons or other technologies, through which it is possible to monitor your behavior as an internet user, as well as provide you with a better service and experience when browsing our page. The personal data that we collect through these technologies, we will use for the following purposes:

For generation of web positioning strategies.

The personal data we obtain from these tracking technologies are as follows:

User Preferred Language
Type of user browser
Type of user operating system
Web pages visited by a user
Searches performed by a user

To learn how these technologies can be disabled, see the following medium:

Disabling the option on our website.

How can you know the changes in this privacy notice?
 
This privacy notice may undergo modifications, changes or updates derived from new legal requirements; of our own needs for the products or services we offer; of our privacy practices; Changes in our business model, or other causes.

We promise to keep you informed about the changes that this privacy notice may undergo, through: through our website.

The procedure through which notifications about changes or updates to this privacy notice will be carried out is as follows:

A link will be indicated in the main section of our website where a summary of the changes made comes.

Last update: 11/13/2019