Booking policies

• Check-in.

  • Check in time is from 15:00 hrs.
  • Luggage storage in case of arriving before the established time.

• Check-out.

  • Check-out time is at 12:00 hrs.
  • Cost per additional hour $ 500 pesos (Upon request 24 hours in advance, subject to availability).
  • More than 3 additional hours, the full night of stay will be charged.

• Registry.

• It is mandatory for all adults to provide official identification for registration.
• The total amount of the reservation must be covered at the time of registration.
• A voucher must be opened with a credit card for additional consumption for an amount of $ 3,000MXN or $ 140 Usd.
• Payment methods: Cash, VISA, MASTER CARD and AMERICAN EXPRESS credit cards.

• Hour of service.

  • Food and drinks.
    • Breakfasts every day from 7:30 a.m. to 11:00 a.m.
    • Brunch available from Thursday to Sunday from 11:00 a.m. to 3:00 p.m.
    • Snack bar from Monday to Saturday from 5:00 p.m. to 10:00 p.m.
  • Pool.

    • Or pool hours are from 8:00 a.m. to 8:00 p.m.
    • All minors must be accompanied by an adult.
  • Room cleaning

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    • The cleaning service is between 8:00 a.m. to 4:00 p.m.
  • General Policies
    • By official provision, smoking is not allowed inside the rooms or in closed spaces of the hotel. In case of infringing this provision, a charge of $ 2,500MXN or $ 140 Usd will be applied to your account automatically. In case of recurrence we will be forced to restrict the hosting service.
    • The Hotel is not responsible for the money, jewelery, values ​​or other goods that the client does not deposit in the safe or for the objects left in their vehicle.
    • Any material damage to the establishment must be paid to the hotel before departure, for the total amount stipulated by the administration.
    • For hygiene and comfort of guests, pets are not allowed in the hotel.
    • The Hotel will terminate the accommodation contract and will ask the guest to vacate their room in the following cases:
      • For violating the provisions of this regulation.

      • When the guest scandalizes, commits lack of morals or causes repeat annoyances to other guests.
      • If it causes material damage to the establishment, without prejudice to the corresponding compensation payment.
      • If the guest commits a crime.
      • If you are absent from the hotel for more than 48 hours, without prior notice to the administration.
    • Privacy Policy.

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      • See our privacy policy at www.delfinaboutiquehotel.com

 

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Delfina Boutique Hotel