Booking policies

Welcome to the online reservation system of Hotel Posada Sian Ka'an.

Honesty first of all, so we ask you to read the information that we think you should know before booking so that you know who we are and what we offer, in this way you can identify if Hotel Posada Sian Ka'an meets the requirements of your next stay in Playa del Carmen.

To check availability and rates you can do it right here, it is not necessary to fill out the form with your personal data.

"Sian Ka'an" means the door or where the sky begins in Mayan and that's why we try to preserve the hotel's atmosphere as a small oasis.

The hotel is located in the pedestrian zone, vehicular traffic is restricted to suppliers. Most of the pick ups and drop offs of shuttle companies, taxis and tours are carried out on the 10th Avenue and 2th Street.

We do not have parking.

We want a pleasant environment for both non-smokers and for those who are, therefore, respecting the preferences of both, we only allow smoking in open areas (terraces, balconies and gardens).

We firmly believe that "posting, decreasing enjoyment" our internet coverage is limited to certain areas.

We inform you that we will improve our lift until the terrace level, due this work, the lift will be out of service until September 2018.

Our environmental awareness is summed up in the love, care and respect for all living beings and ask you to help us work together in small actions that we perform.

Sargassum/Seaweed in the Caribbean Sea

As we respect Mother Nature our duty is to advice our guest from this situation. They are large tropical algae several feet in length that cling together and float on the marine surface.

Currently, the phenomenon is present in the coasts of the Caribbean Sea (Mexico, Dominican Republic, Jamaica, Puerto Rico).

More than ever we must be proactive in our environmental policy.

We are a 100% Mexican company that seeks to contribute to the community and our staff and partners a better quality of life.

We love Playa, we love Mexico.

Sincerely,        

Hotel Posada Sian Ka'an Staff           

 

Ready to book?

For residents in Mexico who require a CFDI (3.3 version) we ask you NOT TO USE the online reservation system and send us an email to: info@hotelposadasiankaan.com where we will give you an answer as soon as possible.

 

The booking engine is easy, fast and safe to use and transactions are made through PayPal. To confirm your reservation is mandatory to pay a certain number of nights depending on the season. We ask you to have your credit card ready. Once the payment is made, PayPal will send you the  receipt of the transaction (ID) you will automatically receive the confirmation and details of the reservation in an additional email.

Our rates are displayed in U.S. dollars per night  according to number of people requested. Breakdown of the stay will include 19% of taxes and the local environmental tax. Tips are not included.

Children are welcome. 1 children up to 4 years can stay for free when sharing a room with an adult and as long as the room type allows it.

The maximum occupancy varies depending to bed configuration. Maximum occupancy is 4 people.

No pets allowed.

Booking Engine Easy-Rez
Hotel Posada Siankaan