Booking policies

Rate includes

  • Welcome cocktail.
  • Free Wi-Fi throughout the property.
  • Concierge Services.
  • American breakfast


  • 16% VAT
  • 5% ISH
  • Check-in 3:00 p.m. & Check-out 12:00 p.m.
  • At the time of check-in, all people staying must register at the hotel presenting a valid official identification.
  • Late check out or late departures will generate an additional charge. (Service subject to availability)
  • Children under the age of 16 are not allowed on the premises.
  • Animals are not allowed on the premises.
  • Non-refundable payment of 1 night plus tax is required at time of booking to confirm reservation
  • The remaining balance will be charged to the card provided 15 days prior to the arrival date, non-refundable.
  • In case of cancellation or modifications made up to 15 days prior to arrival, the non-refundable and non-creditable penalty of the first night will apply.
  • In case of cancellations made within 14 days prior to arrival, the penalty of 100% of the stay will be applied, non-refundable or creditable.
  • In case of no-show on the day of arrival or early departure, there will be no refund of the night(s).
  • Triple room available with a supplement of $1,000.00 pesos per night plus taxes per extra person. Subject to availability at the time of booking.
  • The hotel reserves the right of admission in case of not respecting any of the aforementioned policies and/or not complying with sanitary measures.
  • All prices for promotions and packages are net, non-commissionable.
  • Transportation service to the Merida Airport available from $985.00 pesos
  • 100% smoke free hotel.
  • In case of smoking in the room, a penalty of $1,500.00 pesos must be covered for each day of the reservation.


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Casa Lecanda Boutique Hotel