Privacy policies

Privacy Policy


Servicios Turisticos la Mansion S.A de C.V under the name of Merida Mansion on The Park, located at calle 59 No. 498 entre 58 y 60, Colonia Centro Merida City, Zip Code 97000, in the state of Yucatan , Country Mexico, website, is fully responsible for the use and protection of your personal data and inform you about the use we will give to your personal data, including secondary purposes that are not necessary for the requested service, but facilitate and help us to serve you better:

1. To guarantee hotel services
2. For billing services
3. To identify the person who will request the services
4. Sales Prospecting

If you do not desire we use your personal data for the following secondary purposes such as:

1. To guarantee hotel services
2. For billing for services
3. To identify the person who will request our services
4. Sales Prospecting

Please let us know immediately in case you do not allow us to use your personal data for the purposes above described. It is not a reason to deny you our services and products you request or contract with us.

We inform you that we will use the following personal data for the purposes above described:

1. Name
2. Federal Taxpayers Registry (RFC)
3. Nationality
4. Address
5. Cell Phone
6. Email
7. Age
8. Credit card numbers

How can you access, modify or delete your personal data?

You have the right to know what personal data we keep from you, as well as the reasons and conditions of use. It is your right to request correction of your personal information if it is not accurate, updated or incomplete (corrected); you also can remove it from our records or databases when you consider; and you are able to deny the use of your personal data for specific purposes

These rights are known as ARCO rights.

To execute the ARCO rights, you can send us an application by calling +52 (999) 924 4642 or send an email to

For the procedure and requirements for the execution of ARCO rights, please call us to our phone number +52 (999) 924 4642.

For any information about the rights ARCO, please contact us to:

a) Contact name: Mr. César Gómez.
b) Address: Calle 59 No. 498 entre 58 y 60, Colonia Centro, Merida, Yucatan 97000
c) Email:
d) Telephone Number: +52 (999) 924 4642

At any time you may revoke your consent for the use of the personal data, however, it is important to note that is possible we can not make follow up to your request immediately; if we have a legal obligation we might be keep using your personal data. Please also consider that for some purposes, the revocation of consent can affect the capability of the services you have requested, or the termination of our commercial relation.

To revoke your consent you must submit your application through the following vias:
+52 (999) 924 4642 and email:

For the procedure and requirements for revoke your consent, please contact us to phone +52 (999) 924 4642 and email

How can you limit the use or disclosure of your personal information?

To enable you to limit the use and disclosure of your personal information, please contact us:

Phone call +52 (999) 924 4642

Send an email to:

You may enter the following records, if you do not want to get advertising from us:

Please access to the website of PROFECO.

How can you know the changes in this privacy notice?

This privacy notice may be changed, changes or updates resulting from new legal requirements; our own needs for the products or services we offer; of our privacy practices; changes in our business model, or other causes.

We promise to keep you informed about the changes that may occur to this privacy notice via our website.

The process through which will be carried out notifications about changes or updates to this Privacy Notice will be through our website.

I agree that my personal data will be processed in accordance with the terms and conditions reported in this privacy notice.

Last updated: 30/01/2023

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