Casa Chichipicas Boutique Hotel located in Chichipicas s/n, Col. Centro, Valle de Bravo, Mex. C.P. 51200 is responsible for the use and protection of your personal data, in this regard we inform you the following:
The personal data we collect from you by electronic, verbal or other means are: full name, payment method, email and telephone number, are necessary to confirm your reservation or services offered in the hotel and requested by you. We do not market or share the information with third parties.
Additionally, we will use your information for the following purposes that are not necessary for the initial service: sending information related to hotel services and facilities, special promotions and tourist newsletters generated by us.
In addition to the personal data mentioned above, for the purpose informed in the privacy notice we will use the following personal data considered as sensitive: such as allergies to certain foods, food restrictions provided by you.
We inform you that for your safety, we have video cameras in order to monitor, verify and identify events during the operation of the hotel.
In the same way when receiving comments, suggestions and complaints from you, all the information collected will be handled internally for the purpose of improving our processes and services.